UP18 - V21 to V24 Upgrade in Practice - Course Lab
ℹ️ This Automic course lab is part of the Analytics learning path on PEM and was published on April 16, 2025.
📋 Content: 6 lessons, 1 final test
🕒 Duration: About 30 minutes, depending on Automic experience and know-how.
Automic V21 to V24.4 Upgrade – Hands-On Lab for Real-World Practice
Ready to apply what you've learned? In this final course lab, you’ll perform a full upgrade of an Automic Automation environment from Version 21 to Version 24.4 – on a real PEM test system with Oracle database and Linux setup.
Your environment: Fully prepared & production-like
This lab runs on a realistic Linux lab system (RHEL 8) and includes:
- Oracle 21c with UTF-8 encoding
- Pre-installed Automic V21
- Goal: Full upgrade to Automic V24.4
You’ll upgrade all major components:
- Automation Engine and database
- ServiceManager, AWI, and OS agents
- Validate UTF-8 functionality post-upgrade
What you’ll do in this course lab
In around 60–90 minutes, you’ll carry out each step of a typical enterprise upgrade:
- Run compatibility checks and prepare the environment
- Replace binaries and update config files
- Upgrade the Automation Engine and DB schema
- Upgrade agents – manually and via Centralized Agent Upgrade (CAU)
- Validate system behavior and UTF-8 compatibility with test jobs
You’ll have 24 hours total lab time – no need to rush. Pause and resume whenever it fits your schedule.
Who this lab is for
This lab is ideal for:
- System administrators preparing for real-world V24 upgrades
- Upgrade project leads wanting to simulate the full process
- Anyone who’s completed the PEM V24 Upgrade Learning Path and wants hands-on experience
This final lab ties together all concepts you've studied – and gives you the confidence to perform the upgrade in your own environment.
Learn Automic with PEM!
Would you like to learn more about Automic without having to travel across the country for workshops? At PEM, you decide when and how you want to continue your education! In interactive courses, tutorials and videos, you will learn everything you need to know about Automic – and more! And we are always there for you via comment function or email.
Does that sound interesting? Then get started today with PEM, Automic Training 2.0 and year-round Automic support!
FAQ about Automic Training on PEM
PEM is the most innovative and fastest growing Automic learning platform. It offers PEM members a comprehensive range of online training courses that can be accessed 24/7 and from anywhere. The platform includes dozens of videos and interactive courses and is aimed at beginners and professionals alike.
To meet different needs, PEM offers different types of content: courses, tutorials, learning paths, labs and tools.
- In the courses and tutorials you will learn everything about Automic in entertaining and interactive videos.
- The learning paths offer comprehensive training on a specific Automic topic. For example, the 11-part operator learning path is suitable for beginners. Are you already an Automic expert? Then you will definitely learn something with the database SQL learning path.
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- Tools with appropriate instructions are regularly provided on PEM . This allows Automic processes to be automated and simplified even further.
In our library, you’ll find all content items currently available on PEM. And every week, we add more items to learn Automic.
PEM Labs are comprehensive, pre-configured Automic environments designed to provide users with a hands-on and immersive experience. These labs offer instant access to multiple Automic versions, allowing users to experiment with functionality and explore new features effortlessly. Available on demand and at no additional cost for members, PEM Labs eliminate the need for complex setups or extra expenses. Whether you’re a beginner or an experienced professional, they serve as realistic sandbox environments ideal for learning and experimenting with Automic.
Labs are provisioned on demand with a single click and are automatically deleted after 24 hours.
There are two different deployment-variants for the Labs:
- Labs for Operator and Designer
These provide access to a dedicated Automic Client via the Automic Web Interface (AWI). - Labs for Admins
These labs include OS-level access through a browser, enabling members to perform all administrative tasks, including those at the operating system level.
PEM Labs are available in three formats:
- Test Labs
These labs are empty Automic clients or systems that members can use for their experiments. - Course Labs
These labs include one or more scenarios where users are tasked with solving practical exercises, similar to classroom training sessions. - Story Labs
Story Labs are like Course Labs but incorporate a storyline to make the experience more engaging and entertaining. Think of them as small adventure games where you solve puzzles using Automic.
The Operator, Designer, and Admin roles in PEM align closely with the roles available within Automic itself. Each role is tailored to specific responsibilities, ensuring users focus on the skills and knowledge most relevant to their work:
- Operator:
Operators are responsible for monitoring, executing, and managing workflows in Automic. In PEM, the Operator role covers topics like workflow execution, troubleshooting, and day-to-day operations to ensure smooth automation processes. - Designer:
Designers are the architects of workflows and automation solutions in Automic. The Designer role in PEM includes content on creating, optimizing, and maintaining workflows and objects, with a focus on best practices for efficiency and scalability. - Admin:
Admins handle system-level configurations, user management, security settings, and advanced maintenance tasks in Automic. PEM’s Admin role offers in-depth training on system setup, troubleshooting, and managing complex environments, including OS-level access through PEM Labs.
By mirroring Automic’s role structure, PEM ensures that members can seamlessly apply what they learn to their actual responsibilities within the software, making the training practical and highly relevant.
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Additionally, we provide online consulting—exclusive video conference sessions with our Automic specialists. Members with a consulting quota can book appointments directly via the experts’ calendars, ensuring flexible and personalized support.
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