PEM Automic Learning Path: Admin Expert
Welcome to the PEM Admin Expert Learning Path
The practical learning path for advanced administrators who not only want to operate their Automic environment, but also develop it in a secure, stable and future-proof manner. In the Admin Expert Learning Path, you will delve deeper into precisely those topics that make all the difference in demanding Automic environments: Security and hardening, REST API administration, monitoring, logging, client and object lifecycle management, upgrades, performance, high availability and modern integrations. The focus is on real-world relevance. You will not only learn technical concepts, but also apply them directly in specific configuration and troubleshooting scenarios. Each lesson is structured to help you understand interrelationships, recognise typical error patterns and derive best practices directly for your own environment. All content is geared towards modern Automic environments. The main focus is on version 24, supplemented by key upgrade topics leading up to version 26, current security requirements and advanced administration tasks.What can you expect from this learning path?
This learning path covers a wide range of topics relevant to the professional operation and further development of an Automic environment.ActionPacks, installation and technical fundamentals
You will explore ActionPacks and learn how they are structured, where they are installed, and the differences between Mandant 0 and other mandants. The module also covers the ActionPack Builder, different action types such as CLI, REST and Composite, and custom repositories for ActionPacks. Current installation and update topics, such as One Installer and technical maintenance, are also included in this section.Security, Hardening and Authentication
A key focus is on securing your Automic environment. You will learn the difference between Privileged and Unprivileged Mode, understand the prerequisites and implications, and analyse the differences directly through practical exercises. In addition, you will delve into important security topics such as TLS, CAPKI, custom certificates for agents, HTTPS for AWI and REST, securing database connections, firewall concepts, vaults, and the secure integration of external systems. LDAP, LDAP Sync, advanced authentication and Single Sign-On are also covered in this section.Monitoring, Logging and Troubleshooting
You will learn how to systematically monitor your environment and analyse errors in a targeted manner. This includes traditional monitoring, logging, external logging approaches, and the analysis of typical problem scenarios such as agent-offline situations. Log analysis, network checks and a health-check-oriented mindset also play an important role here.Agents, Security and Connection Analysis
Another focus is on advanced agent security. You will work with authentication, certificates, local settings and agent installation using a company key. In doing so, you will learn not only the configuration but also practical troubleshooting for connection issues and security configurations.REST API for Administrators
The REST API is indispensable for modern administration. In this learning path, you will learn how to automate administrative tasks via the REST API, retrieve system information, create agents, manage clients, and maintain users and groups. You will work in a practical manner with typical endpoints, curl, Postman and specific administration scenarios.Clients, transports and object lifecycle management
You will explore advanced client configurations and examine shared objects, inheritance, overrides and the clean separation of clients. This is complemented by transport processes, object versioning, release management, rollback strategies and the controlled handling of object changes across different environments.Upgrades and Maintenance
The learning path covers both conventional upgrades and zero-downtime upgrade strategies. You will learn how to plan, prepare and safeguard a direct upgrade, which preliminary checks are important, and how rollback scenarios must be considered. At the same time, you will gain a solid introduction to zero-downtime upgrade concepts to keep service interruptions to a minimum. In addition, the course covers technical database maintenance, reorganisation topics and other maintenance tasks that are crucial for ensuring a stable and sustainable system state.Performance Tuning and Capacity Planning
You will learn to identify and evaluate typical performance bottlenecks. These include BusyTimes, MQ counters, database aspects, relevant INI parameters, sizing considerations, and the influence of object design and system configuration on overall performance. The aim is not only to identify performance issues, but also to be able to classify and improve them in a structured manner.High Availability and Disaster Recovery
A professional organisation needs robust concepts for ensuring system reliability. That is why you will explore high-availability architectures for the engine and agents, redundant components, failover mechanisms, and fundamental disaster recovery strategies. You will learn what matters most when it comes to planning, configuration and testing.Automation, AI and modern integrations
New topics such as Automation AI are also part of the learning path. You will gain practical insight into architecture, configuration and typical use cases. This includes, amongst other things, the integration of LLM providers, their use in scripts and objects, and initial practical use cases for AI-supported automation.Advanced Monitoring Integration and Centralised Log Management
The learning path is rounded off by advanced integration scenarios, for example for Prometheus, Grafana or centralised logging platforms. This way, you’ll learn how Automic metrics and logs can be meaningfully analysed and visualised outside the system.Your goal: PEM certificate
At the end of the learning path, a comprehensive final test awaits, which assesses your knowledge in the key areas of advanced Automic administration. Upon successful completion, you will receive your personal PEM certificate, which documents your skills as an advanced Automic administrator.What are PEM learning paths?
Our Automic learning paths are designed to offer you a structured and accessible approach to complex topics. Through clear, logical presentation, you’ll learn the key concepts step by step, supplemented by practical examples, specific configuration scenarios and hands-on exercises in our PEM Labs. Each learning path combines theory and practice so that you not only understand what you have learnt, but can apply it straight away. Each learning path concludes with a final test and a personal certification, so that you can document and demonstrate your knowledge.Who can use this learning path?
You can find details on memberships and access rights in our price overview. The Admin Expert learning path is aimed at advanced administrators who already have a solid grounding in Automic. Ideally, you will have already completed the Admin Basic learning path or have comparable practical experience. Prerequisites include a firm understanding of the core Automic components, experience with agents, AWI, clients and basic configurations, as well as initial practical experience in operating and maintaining an Automic environment.PEM – Your partner for effective Automic learning
With PEM, you’ll learn Automic not just in theory, but in a way that’s directly applicable to your day-to-day work. Our learning paths combine structured video content, practical labs, clear explanations and concrete examples from real-world projects and production environments. Depending on your membership, you’ll gain access to further learning paths, labs, quizzes, certificates and additional content covering the operation, development and administration of Automic. This allows you to expand your knowledge in a targeted manner and delve deeper into precisely those topics that are relevant to your role. PEM helps you learn complex Automic topics in an understandable way, administer them with greater confidence and build your knowledge for the long term.Learn Automic with PEM!
Would you like to learn more about Automic without having to travel across the country for workshops? At PEM, you decide when and how you want to continue your education! In interactive courses, tutorials and videos, you will learn everything you need to know about Automic – and more! And we are always there for you via comment function or email.
Does that sound interesting? Then get started today with PEM, Automic Training 2.0 and year-round Automic support!
FAQ about Automic Training on PEM
PEM is the most innovative and fastest growing Automic learning platform. It offers PEM members a comprehensive range of online training courses that can be accessed 24/7 and from anywhere. The platform includes dozens of videos and interactive courses and is aimed at beginners and professionals alike.
To meet different needs, PEM offers different types of content: courses, tutorials, learning paths, labs and tools.
- In the courses and tutorials you will learn everything about Automic in entertaining and interactive videos.
- The learning paths offer comprehensive training on a specific Automic topic. For example, the 11-part operator learning path is suitable for beginners. Are you already an Automic expert? Then you will definitely learn something with the database SQL learning path.
- Labs are automated environments that are available at the touch of a button and where what has been learned can be put into practice.
- Tools with appropriate instructions are regularly provided on PEM . This allows Automic processes to be automated and simplified even further.
In our library, you’ll find all content items currently available on PEM. And every week, we add more items to learn Automic.
PEM Labs are comprehensive, pre-configured Automic environments designed to provide users with a hands-on and immersive experience. These labs offer instant access to multiple Automic versions, allowing users to experiment with functionality and explore new features effortlessly. Available on demand and at no additional cost for members, PEM Labs eliminate the need for complex setups or extra expenses. Whether you’re a beginner or an experienced professional, they serve as realistic sandbox environments ideal for learning and experimenting with Automic.
Labs are provisioned on demand with a single click and are automatically deleted after 24 hours.
There are two different deployment-variants for the Labs:
- Labs for Operator and Designer
These provide access to a dedicated Automic Client via the Automic Web Interface (AWI). - Labs for Admins
These labs include OS-level access through a browser, enabling members to perform all administrative tasks, including those at the operating system level.
PEM Labs are available in three formats:
- Test Labs
These labs are empty Automic clients or systems that members can use for their experiments. - Course Labs
These labs include one or more scenarios where users are tasked with solving practical exercises, similar to classroom training sessions. - Story Labs
Story Labs are like Course Labs but incorporate a storyline to make the experience more engaging and entertaining. Think of them as small adventure games where you solve puzzles using Automic.
The Operator, Designer, and Admin roles in PEM align closely with the roles available within Automic itself. Each role is tailored to specific responsibilities, ensuring users focus on the skills and knowledge most relevant to their work:
- Operator:
Operators are responsible for monitoring, executing, and managing workflows in Automic. In PEM, the Operator role covers topics like workflow execution, troubleshooting, and day-to-day operations to ensure smooth automation processes. - Designer:
Designers are the architects of workflows and automation solutions in Automic. The Designer role in PEM includes content on creating, optimizing, and maintaining workflows and objects, with a focus on best practices for efficiency and scalability. - Admin:
Admins handle system-level configurations, user management, security settings, and advanced maintenance tasks in Automic. PEM’s Admin role offers in-depth training on system setup, troubleshooting, and managing complex environments, including OS-level access through PEM Labs.
By mirroring Automic’s role structure, PEM ensures that members can seamlessly apply what they learn to their actual responsibilities within the software, making the training practical and highly relevant.
We host live sessions called Solution Corners 12 times a year, offering direct interaction with our experts. These sessions are open for questions on any Automic topic, and members can submit questions in advance for a more in-depth discussion.
Additionally, we provide online consulting—exclusive video conference sessions with our Automic specialists. Members with a consulting quota can book appointments directly via the experts’ calendars, ensuring flexible and personalized support.
In normal Automic training courses, the trainer is available to you for a few days. If you’re lucky, you might be able to provide input before the training, and if you’re particularly lucky, you might be able to ask 1-2 questions in the weeks following the training.
Our members can send us an email at any time. We answer questions immediately by email. If our members have questions about specific topics, they can also use the comment function. We call this “year-round Automic support”.
You always sign up for a membership for one year. After that, it is usually renewed automatically.
You can cancel at any time up to one month before the end of the contract with a simple email. Of course, you can limit the membership to one year at the beginning of the contract.
