CanPuncher Designer 3

Our Storylab journey in the Designer Learning Path continues. In the third part of the CanPuncher adventure, the release of a new product is imminent. To ensure that everything runs smoothly, you'll be using CALL Operators, Agent Groups and Queues. You will also have to tune a file transfer a little.

ℹ️ This Automic Course Lab is part of the CanPuncher learning path on PEM Automic and was published on August 21st 2024.

📋 Content: 5 lessons and 1 final test
🕒 Duration: Depending on your experience as a designer, between 45-60 minutes.

CanPuncher 3: Everything about Call Operators, Agents and Queues

Ready to dive into an exciting adventure in the world of IT automation? Our training at the "CanPuncher Company" is just right for you! In about 45-60 minutes, depending on your experience in automation process design, you will be guided through a gripping story that will put your skills to the test.

What awaits you?

  1. Alerting and controlling processes with CALL operators: Learn how to use CALL objects effectively for notifications in case of errors, in order to inform users or to introduce a four-eye principle (principle of dual control) for workflow management.

  2. Agent groups in action: Discover the power of agent groups in Automic and learn how to implement an automatic failover system to make your automation processes more robust and reliable.

  3. Lining up with Queues: Master the art of resource and time slot management with the help of QUEUE objects. In our exercise with queue objects, make sure that ad-hoc workflows are only executed when they are allowed to be started.

  4. Important details on file transfer: Practise the finer aspects of Automic file transfer by switching the existing file transfer to partially qualified.

Your takeaway

After this training course, you will have accumulated a broad base of Automic practice. These skills are worth gold!

So, what are you waiting for? Order the lab today and become an IT automation hero at the CanPuncher Company! 🚀👩‍💻👨‍💻

Automic learning with PEM Automic

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PEM is the most innovative and fastest growing Automic learning platform. It offers PEM members a comprehensive range of online training courses that can be accessed 24/7 and from anywhere. The platform includes dozens of videos and interactive courses and is aimed at beginners and professionals alike.